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POST
Most Important Endpoint: This is the primary integration point for triggering automated customer workflows.

Authentication

Requires sequences:execute scope.

Path Parameters

string
required
Sequence UUID

Request Body

array
required
Array of contact objects (min: 1, max: 100)
string
Location UUID to associate with all contacts
string
Employee UUID to associate with all contacts (for attribution)

How It Works

  1. Contact Creation/Update: Contacts are created if they don’t exist, or updated if they do (matched by email)
  2. Sequence Validation: Sequence must be active status
  3. Sending Creation: Creates a sending record for each contact
  4. Background Execution: Triggers Inngest background job to execute the sequence steps
  5. Immediate Response: Returns immediately without waiting for execution to complete
Use this endpoint to trigger surveys after purchase, onboarding sequences for new customers, or review requests after service completion.

Use Cases

Trigger CSAT or NPS surveys automatically after customers complete a purchase.
Send review requests after service appointments (dental, salon, etc.).
Welcome new customers with a multi-step onboarding sequence.
Execute marketing campaigns for up to 100 contacts at once.